Route check
See where the City clears snow
Use the official map to check whether the road or route is part of Vancouver's priority snow network.
Open Vancouver's priority mapVancouver, BC winter guide
Vancouver focuses on major roads, bus and emergency routes, bridges, schools, and key walking and cycling routes. Most residential side streets and lanes are not included in the City's normal snow-clearing response.
Start with the official answer
These links go directly to the city tools residents need during a storm.
Route check
Use the official map to check whether the road or route is part of Vancouver's priority snow network.
Open Vancouver's priority mapCurrent guidance
Check the latest clearing priorities, sidewalk duty, salt guidance, and resident instructions.
Read Vancouver snow guidanceReport a problem
Report an eligible issue on City property after confirming that the location is part of the municipal network.
Open Van311 snow reportingHow the response unfolds
Vancouver follows a local sequence. Knowing the phase explains why one road can be clear while another is still waiting.
Crews salt and brine important routes and known trouble spots as conditions require.
Plows work major roads, bus and emergency routes, bridges, viaducts, schools, and key walking and cycling routes.
Crews revisit the priority network. Most residential side streets and lanes remain outside routine City clearing.
Before leaving the car
Resident checklist
Check the priority map before waiting for a plow on a residential street.
Move the vehicle if it blocks a priority route or posted clearing area.
Clear the full width of the adjoining sidewalk by 10 a.m.
Use salt sparingly and keep shoveled snow out of streets and bike routes.
Use Van311 only for an eligible issue on City property and include the exact location.
Service boundaries
The city plow department is not responsible for every road, sidewalk, driveway, alley, or parking area.
Treats and clears its priority road network, bridges, selected walking routes, and key cycling routes.
Clear the full width of the sidewalk adjoining the property by 10 a.m. each day.
Private roads, driveways, parking areas, and non-city property remain with their owner or operator.
If the street looks missed
Vancouver works its priority routes before lower-priority locations. Most residential side streets are not part of routine snow clearing.
Local questions answered
Short answers for the questions residents usually have during an active storm.
Usually not as part of the normal response. Vancouver focuses its equipment on a defined priority network and says most residential side streets are not included.
The owner or occupant must clear the full width of the adjoining sidewalk by 10 a.m. each day after snow or ice.
Most lanes are not included in regular snow clearing, although the City may work in lanes when needed for essential collection or access.
Verify the answer
Storm conditions and emergency rules change. These are the public-agency pages used for this guide.
More official guides