Live progress
Check the plow tracker
When plowing is active, the map shows approximate recent service and lets you check nearby route priorities.
Open the Surrey Snow Plow TrackerSurrey, BC winter guide
Surrey snow plow and parking guide.
Surrey clears a three-level road network. Major roads, bus routes, and steep routes come first; secondary residential access follows; remaining neighbourhood streets are third priority.
Reviewed September 2, 2026City of Surrey Winter Operations
ROAD NETWORK4,200 km
ROAD PLAN3 priorities
SIDEWALK DEADLINEBy 10 a.m.
Start with the official answer
Three useful ways to check Surrey
These links go directly to the city tools residents need during a storm.
Road priority
Find your road in the City's plan
Read how the three priority levels work and why a residential road may wait while crews revisit main routes.
Read Surrey winter operationsStreet problem
Report after checking the route
Confirm the road owner and priority first, then send the City the exact address or intersection.
Open MySurreyHow the response unfolds
What happens before your street is finished
Surrey follows a local sequence. Knowing the phase explains why one road can be clear while another is still waiting.
- 1Priority 1
Major and steep routes
Arterials, major collectors, steep roads, and bus routes receive the earliest treatment and plowing.
- 2Priority 2
Residential access
Secondary routes into neighbourhoods and access near long-term care facilities follow.
- 3Priority 3
Remaining residential roads
Other neighbourhood streets follow, with hills and recurring problem spots receiving earlier attention within the group.
Before leaving the car
Surrey parking rules that matter
- Park off the street during snow whenever possible.
- If off-street parking is not available, park on the same side as neighbouring vehicles to leave a wider path.
- Keep cul-de-sac centres, corners, and narrow areas open for winter equipment.
- Follow all posted restrictions and instructions from City crews.
Resident checklist
What to do during the storm
- 1
Search the address in the tracker when it is active.
- 2
Check whether the road is priority 1, 2, or 3.
- 3
Move the vehicle off the street or park in line with neighbours.
- 4
Clear the adjoining sidewalk by 10 a.m. after snowfall ends.
- 5
Confirm the road belongs to Surrey before reporting it to the City.
Service boundaries
Who clears what in Surrey
The city plow department is not responsible for every road, sidewalk, driveway, alley, or parking area.
City of Surrey
Maintains City streets through a three-level priority plan and publishes a tracker when plowing is active.
Province and partner agencies
Provincial highways, bridges, and transit property can have different operators and reporting contacts.
Residents and businesses
Clear adjoining sidewalks by 10 a.m. and keep private snow and parked vehicles from blocking the road.
If the street looks missed
Check the priority and road owner first
Crews can return to priority 1 routes during continued snow, so lower-priority streets may wait until the main network is stable.
- 1Search the tracker and identify the road's priority.
- 2Confirm Surrey maintains the road rather than the province, a bridge operator, or a private owner.
- 3Use MySurrey or call the operations line with the exact location.
Local questions answered
Surrey snow plow FAQ
Short answers for the questions residents usually have during an active storm.
Is the Surrey plow tracker always active?
No. Surrey says the tracker becomes active when plowing begins. Its service display is approximate and may not reflect conditions that changed after a pass.
Why did a plow return to a major road before my street?
Continuing snow can require crews to keep priority 1 routes open before they proceed through lower-priority residential roads.
Does Surrey maintain every highway through the city?
No. Highways 10, 15, and 17 and several other transportation facilities are maintained by provincial or partner agencies.
Verify the answer
Official Surrey sources
Storm conditions and emergency rules change. These are the public-agency pages used for this guide.
More official guides