Recent service
Search PlowTO
See when nearby roads, sidewalks, and cycling routes were most recently plowed or salted during active operations.
Open PlowTOToronto, ON winter guide
Toronto starts with expressways and major roads, then moves through collectors and local streets. PlowTO shows recent service on roads, sidewalks, and cycling routes, while 311 handles eligible concerns after the published service window.
Start with the official answer
These links go directly to the city tools residents need during a storm.
Recent service
See when nearby roads, sidewalks, and cycling routes were most recently plowed or salted during active operations.
Open PlowTOService standard
Compare expressway, arterial, collector, and local-road triggers and completion targets.
Read Toronto service levelsResident request
Create a tracked request for an eligible road, sidewalk, bus stop, or windrow issue after the applicable window.
Open 311 TorontoHow the response unfolds
Toronto follows a local sequence. Knowing the phase explains why one road can be clear while another is still waiting.
Expressways begin plowing at 2.5 centimetres. Major roads, transit routes, and hills begin at five centimetres.
Collectors and local roads begin at eight centimetres. Local streets are cleared to a safe and passable standard, not necessarily bare pavement.
Sidewalk equipment starts at two centimetres. Eligible driveway openings and snow removal after a major storm follow the road operation.
Before leaving the car
Resident checklist
Search the address in PlowTO and note whether the record is plowing or salting.
Identify whether the street is an expressway, arterial, collector, local road, or private road.
Keep snow from private property off city roads, sidewalks, cycling routes, and laneways.
Wait at least 72 hours after the storm for many sidewalk, bus-stop, and general snow-clearing requests.
Service boundaries
The city plow department is not responsible for every road, sidewalk, driveway, alley, or parking area.
Maintains city roads, sidewalks, bikeways, bus stops, and eligible driveway windrow openings under published standards.
Provincial facilities, private roads, parking lots, driveways, and private walkways can have a different owner or contractor.
Keep private access clear, follow posted parking restrictions, and never move private snow onto city property.
If the street looks missed
PlowTO records activity, not completion. Ongoing snow can require repeat rounds, and many 311 snow requests ask residents to wait 72 hours after a storm.
Local questions answered
Short answers for the questions residents usually have during an active storm.
No. It shows recent equipment activity. Local roads are maintained to a safe and passable standard and can retain snowpack.
Local-road plowing begins at eight centimetres of accumulation, with a published operating time of up to 14 hours for each round.
Toronto clears eligible residential driveway openings after street plowing. Eligibility and timing vary, and snow from a private driveway remains the owner's responsibility.
Verify the answer
Storm conditions and emergency rules change. These are the public-agency pages used for this guide.
More official guides