Street check
Search Rochester PlowTrax
Enter an address to view current plows, residential route groups, and the last recorded plow time during an event.
Open Rochester PlowTraxRochester, NY winter guide
Rochester's PlowTrax activates during snow events, tracks about 150 plows, and refreshes roughly every five minutes. It shows vehicle locations, residential route groups, and the last recorded time a street was plowed.
Start with the official answer
These links go directly to the city tools residents need during a storm.
Street check
Enter an address to view current plows, residential route groups, and the last recorded plow time during an event.
Open Rochester PlowTraxMove the car
Read the differences among normal alternate side rules, a Plowing Day restriction, a Snow Emergency, and a Parking Emergency.
Read Rochester winter parking rulesNarrow emergency streets
Search the 65 designated streets where all parking is prohibited during a declared Winter Parking Emergency.
Open the parking emergency mapHow the response unfolds
Rochester follows a local sequence. Knowing the phase explains why one road can be clear while another is still waiting.
Crews treat main travel routes and emergency access while the active fleet begins recording progress in PlowTrax.
Residential plows follow assigned groups of streets, which residents can display in the official map.
A Parking Emergency allows curb to curb work and load and haul removal on announced narrow streets after vehicles leave the block.
Before leaving the car
Resident checklist
Check city announcements to identify the active parking plan.
Search the address in PlowTrax and display the residential route group.
Move the vehicle to the correct side or completely off an announced emergency street.
Clear remaining sidewalk snow and ice even when the city's supplemental sidewalk plow has passed.
Service boundaries
The city plow department is not responsible for every road, sidewalk, driveway, alley, or parking area.
Plows city streets, operates PlowTrax, and coordinates special curb to curb removal during declared parking emergencies.
State highways, county facilities, private roads, parking lots, and driveways can have a separate maintenance operator.
Remain responsible for clearing adjoining sidewalks. City sidewalk plowing after four inches is supplemental and can leave snow or ice behind.
If the street looks missed
The live map updates frequently during an event, but active snowfall and repeated route passes affect the result. Confirm the city's current plan and allow the assigned route group to progress before reporting an ordinary concern.
Local questions answered
Short answers for the questions residents usually have during an active storm.
The city says the map refreshes approximately every five minutes during active events. A timestamp records activity, not a guarantee of bare pavement.
Start with the city's announced plan. Normal alternate side rules may apply, but a Plowing Day, Snow Emergency, or Parking Emergency can add stricter instructions.
The city provides supplemental plowing on qualifying sidewalks at least five feet wide after four inches of new snow. The property owner still must remove remaining snow and ice.
Verify the answer
Storm conditions and emergency rules change. These are the public-agency pages used for this guide.
More official guides